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Seeking advice

So, I'm trying to set up one of the older computers, so as to be able to write or do job hunting stuff at the same time as my kid does homework. I've got this nice new keyboard--but it doesn't use the old round dedicated keyboard type of wire, instead it has a USB port thingy on the end of its wire. It needs Windows XP or better, so it can't go on the older computers. Drag.

Try plugging it into the new computer, which is XP, turn it on, it acts as if it has no keyboard. OK, turn it off, switch keyboards, on, load the software, off, and switch keyboards again, same result. And I can't go with the mouse to the start button and click through to the control panel, to see if there's some setting I can use to tell the computer to look for new hardware, because the thing is set up to require typing a password on the keyboard before you can do anything else.

How do I get the XP to recognize the new keyboard? It's probably dreadfully simple if I just knew the answer!


( 7 comments — Leave a comment )
Feb. 4th, 2009 03:02 am (UTC)
USB devices are hot swappable, no need to turn anything off. And XP should 'see' it the moment you stick the jack in. Usually XP takes a moment to get to know the new item, and little pop-ups appear saying useful things like "new device" and such. Then the device works. So I'd say, with the machine on, pull the plug out of the jack, then plug it back in, and see if it sees it then. Or, try a different USB jack on the computer. Most have at least two, some have them both in the back and in front. Could be you have a dead jack.
Feb. 4th, 2009 04:32 am (UTC)
Both USB ports on this one work; we have been using them for the printer and flash drives and the kid's ipod.

I guess I could try just plugging the new keyboard in after logging in with the old one, if you don't think having two keyboards will cause problems.

Oh, and you found me, tho on Facebook sometime back. It's just that in logging onto it to change my e-mail address, I noted you had friended me there.
Feb. 4th, 2009 04:38 am (UTC)
You're right, forgot about that. And I do have the link to here over there so folk can find me.

XP shouldn't mind. I know it doesn't mind have multiple mice devices.

But first, anyway to check and make sure the keyboard works? Any other computer you can plug it into?
Feb. 4th, 2009 04:42 am (UTC)
Well, it worked when they fired me, and said I could take it home since no one there wants anything to do with an ergonomic keyboard and they're apparently not going to be hiring anyone new, just hoping that they don't have to fire anyone else. But my other computers are all at least a couple years older than this one, so no way to double-check that the short ride home in the car didn't damage it. It shouldn't have, but no way to check.
Feb. 4th, 2009 04:50 am (UTC)

Ok, I have no idea then. It should be fine, and you did run the disk to install the drivers. My friend sitting next to me says that when you turned the machine off, plugged it in, and then turned the machine on, the bios should have recognized the USB device and it should have just worked.
Feb. 4th, 2009 04:55 am (UTC)
That was my theory! OK, after a while I'll try plugging it in and telling the machine to look for new hardware.


Thanks! To you and your friend.
Feb. 4th, 2009 04:58 am (UTC)
Not a problem. And these days I run with a very techie crowd.

Oh, you might also try going out to the website for the keyboard and seeing if they have any newer drivers to download. See if that helps any.
( 7 comments — Leave a comment )


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